FBA reimbursements: recover what Amazon owes you
We review what Amazon owes you —lost or damaged units, returns and miscalculated fees— and claim it for you.
01
Who it is for
- FBA sellers with volume who have never reviewed their reimbursements.
- Accounts with many warehouse shipments, returns or size and weight changes.
- Brands with no time to open and follow up cases in Seller Central.
02
What it includes
It combines these modules from the catalogue:
Module 23
FBA reimbursements
Claiming what Amazon owes you for inventory and fees.
03
How it is charged
On success
We charge a percentage of what Amazon actually reimburses you: if nothing is recovered, you pay nothing. The percentage goes in the proposal.
04
How we work
- 1
Detection
We cross-check Seller Central’s inventory, shipment, return and fee reports, with specialised tools and manual review.
- 2
Claim
We open each case with its evidence and follow it until Amazon replies, within the deadlines Amazon sets.
- 3
Report
Every month we tell you what was claimed, what was recovered and what was denied.
05
What we need from you
- A Seller Central user with inventory and reports permissions.
- Purchase or manufacturing invoices, to prove the value of the units.
- A contact person for anything Amazon asks for during the cases.
06
Frequently asked questions
How much will I recover?
It depends on your volume and how long it has been since anyone reviewed it. We do not give figures before looking at the account: in the first review we tell you which cases there are and their estimated amount.
Are there deadlines to claim?
Yes. Amazon sets a deadline for each type of reimbursement, and what is not claimed in time is lost. That is why the review is monthly, not once a year.
Do you use automated tools?
Yes, to detect the cases. But a person reviews every claim before sending it: a badly framed case gets denied and is harder to reopen.
07
What usually comes next
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Tell us about your account and what you want to solve. We will come back to you with a proposal and a fixed scope.
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